AMITA Health Careers
Job ID: 271591

Call Center Representative - Elk Grove Village

Elk Grove Village, Illinois

Regular / Day

Additional Job Information

Title: Rep-Call Center

City, State:  Elk Grove Village,IL

Location:  AMITA Health - Eberle

Department:   Neuro Admin 001

Additional Job Details:  Full-Time,Day, 40 hours,Weekly

About Us

AMITA Health (www.AMITAhealth.org) is a joint operating company formed by the Adventist Health System in Altamonte Springs, FL  and  St. Louis, MO based Ascension. 

With the addition of Presence Health, AMITA Health is now the largest health system in Illinois, comprising 19 hospitals and more than 230 sites of care. The newly combined health system has 900 providers in its medical groups, more than 26,000 associates and 7,000 physician partners and now serves over 4.3 million residents in the greater Chicagoland area.

Job Description

Job Summary:

Answers incoming calls and performs triage of inquiries.

Responsibilities:

  • Responds to telephone and/or Internet inquiries from customers seeking information and/or resources., following a set standard.
  • Collects relevant caller data to assist with measurement, tracking and reporting activities.
  • Track inquires, questions and answers and provide resolution.
  • Performs additional clerical duties as assigned.


Qualifications

Education:

  • HS or Equivalent 
    • High school diploma required

Work Experience:

  • One or more years of experience in a customer service role preferred.

How To Apply

We urge you to apply to any/all positions that you have interest in.  If you fit the qualifications for the role, we will reach out to you.  Please ensure you complete all required fields within the application (indicated with an asterisk), as well as additional information that is requested of you.  Information that you offer us will better assist us in understanding your qualifications and fit for the position(s) you've applied for.

Equal Employment Opportunity

AMITA Health will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.

Welcome to the AMITA Health Talent Network!

We appreciate your interest and are excited to begin sharing updates with you.

Please click the link below to see our current openings or to set up a Job Alert to receive emails about new jobs that match your interests.  https://amita.ttcportals.com/jobs/search/

Please note that AMITA Health will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. AMITA Health will not solicit money or banking information from applicants.